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Anyone else experienced fraudulent billing practices on Alibaba Cloud's AI API?IMAGE
news.ycombinator.com• Aug 16, 2025• 1 min read
Anyone else experienced fraudulent billing practices on Alibaba Cloud's AI API?I want to share an alarming case I’ve been dealing with on Alibaba Cloud, and ask if others have faced similar issues.I ran tests against their Qwen LLM API (code completion + chat) on a project that’s ~3,200 lines of code. Over a period of 2 hours, their system claimed I had consumed 10 million tokens.To put this into perspective:Even if the entire 3,200 lines were repeatedly sent as context (≈150k tokens max per call), it would take ~67 calls to reach 10M tokens.My logs show nowhere near that volume of requests.Yet their billing immediately deducted ~$4.19 and left me with a “pending” $7.18 outstanding charge.When I raised this with support, their response was:“This may be because of plugins like VSCode auto-completing with long contexts” or “Every call carries historical context, so tokens add up faster.”That explanation doesn’t pass even basic sanity checks:Carrying context doesn’t magically multiply usage by 100x.No LLM API I’ve used (OpenAI, Anthropic, Mistral, Groq) has ever pro
Moozonian News
news.ycombinator.com• 3d ago• 1 min read
Ask HN: Supabase has had our production DB down 37 hours after a billing errorWe're on Supabase's Pro plan. Our organization was downgraded and all projects paused over a failed payment. We paid, their system confirmed the invoices, the org went back to Pro, and I manually unpaused every project as their email instructed.All of them came back except one — our production database. That was 37 hours ago.The project sits in a contradictory state: their control plane still reports it as ACTIVE_HEALTHY, while GET /platform/projects/{ref} returns 500 "Project services not found", the health endpoint returns "No active services available", and the project's domain doesn't resolve at all (NXDOMAIN). It was also left on "nano" compute (Free tier) while every other project in the same paid subscription returned to "micro".Support identified the cause within hours — a billing restriction that was never lifted after payment — and escalated it to their Billing team yesterday afternoon. Since then: 24 hours of silence, and no ETA despite asking three times.What makes this har
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