Walgreens processes hundreds of millions of prescription dispenses a year across nearly 9,000 stores, and each transaction has hundreds of associated data points. Using Microsoft Azure Databricks, Azure Synapse Analytics, and other Azure resources, the company created an intellig…
Conversational AI for automated telephony helps organizations relieve pressure on human contact center agents. However, building conversational AI-powered virtual assistants was a significant challenge for Montgomery County Government, Maryland, which sought an immediate solution…
The district of Gamle Oslo in the Norwegian capital of Oslo is always looking to provide better services to residents by directing its resources intelligently and efficiently. However, the district lacked a unified window into its multiple sets of collected data, impeding its abi…
The South Australia Department for Education, in partnership with Microsoft, launched 'EdChat,' a generative AI-powered educational chatbot, to safely incorporate AI technology into classrooms. This initiative aimed to harness the transformative potential of AI while addressing s…
