Customer Success Stories - Google Marketing Platform
Read case studies from Google Marketing Platform customers who successfully use marketing analytics tools and intelligence to improve decision making.
Impact stories from around the globe - Google for Education
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Barò Cosmetics Success Story | Meta for Developers
Barò Cosmetics builds a sales and customer care channel over WhatsApp to provide more interactive, personalized customer experiences, driving higher...
Zurich Insurance (Hong Kong) transforms customer service and communications with Dynamics…
PKO Leasing saves 550 hours each month with Dynamics 365 Contact Center, an AI tool for cu…
Lloyds Banking Group enhances the customer experience with Microsoft Power Apps | Microsof…
'Copilot, not autopilot': How Nationwide is boosting award-winning customer service with d…
First National Bank enhances customer communications with Microsoft Copilot for Sales | Mi…
First National Bank (FNB) is a division of FirstRand Bank Limited, the largest listed financial institution by market capitalization in Africa. Founded in 1838, FNB offers personal, private, business, commercial, and corporate banking services to 10 million consumers, commercial…
HYPE makes finance easier with Dynamics 365 | Microsoft Customer Stories
DTEK’s YASNO boosts customer service with Microsoft Azure OpenAI, reducing inquiry handlin…
Xavier College begins a process of modernising its student information systems on Dynamics…
Xavier College was grappling with disparate legacy systems and data fragmentation, which hindered staff from accessing information. As part of its digital transformation, the school has implemented Microsoft Dynamics 365 to consolidate data, streamline processes and enhance produ…
ABN AMRO Bank migrates to Microsoft Copilot Studio to support over 3.5 million customer co…
PeopleCert elevates customer experience using Microsoft Copilot Studio and Azure OpenAI |…
AT&T improves operations and employee experiences with Azure and AI technologies | Microso…
AT&T's purpose is to create connection to friends, family, work, commerce, education, health, entertainment and more. To deliver on that purpose, the company is exploring how to use technology to help automate some business processes to improve employee and customer experienc…
Softchoice harnesses Microsoft Copilot and reduces content creation time by up to 70%, acc…
A leading software- and cloud-focused IT solutions provider, Microsoft partner Softchoice is harnessing generative AI–powered tools to unlock business efficiencies and offer customers a hands-on experience for their own AI journeys. In 2023, Softchoice tested Copilot for Microsof…
A secure and compliant version of ChatGPT: Otto Group builds its own in-house AI solution…
Efficient knowledge management is crucial for the success of any company—no matter whether the goal is to develop new products or provide the information necessary to ensure good customer service. In the past, Otto Group relied on a number of different tools such as FAQ documents…
McDonald’s China transforms its operations, elevates service levels with Azure AI | Micros…
To help employees stay at the forefront of business innovation while opening nearly 1,000 new locations per year, McDonald’s China decided to use AI to elevate all levels of customer service, quality, and operational excellence. In partnership with Microsoft, McDonald’s China est…
Unifonic boosts productivity and accelerates customer engagement using Microsoft 365 Copil…
PA Consulting saves hours a week with Copilot for Microsoft 365 and Copilot for Sales | Mi…
As an early adopter of Microsoft Copilot for Microsoft 365 and Copilot for Sales, PA Consulting treated itself as “customer zero,” using the lessons it learned to support clients on their own AI journeys. Employees who used Microsoft Copilot saw immediate time-savings of three ho…
PKSHA leans on Copilot for Microsoft 365 as part of their team | Microsoft Customer Storie…
PKSHA Technology develops algorithmic solutions and AI technologies that help companies become more efficient and improve their processes—they believe in the power of algorithms to solve some of the world’s biggest challenges. Through Copilot for Microsoft 365, the team optimizes…