AIA transforms customer service with Copilot in Dynamics 365 Customer Service |…
Digital financial services firm Ally Financial (Ally) is using Microsoft Azure and Azure OpenAI Service to reduce manual tasks for its customer service associates, freeing up time for them to engage with customers. Ally is committed to delivering a seamless cu…
Xavier College was grappling with disparate legacy systems and data fragmentation, which hindered staff from accessing information. As part of its digital transformation, the school has implemented Microsoft Dynamics 365 to consolidate data, streamline process…
Pacific Gas and Electric Company (PG&E) is one of the largest combined natural gas and electric energy companies in the United States. The company has enabled over 4,300 Power Platform makers through its Digital Productivity Center of Excellence, and creat…
Lotte Hotels & Resorts, including Signiel, is the largest hotel and resort company in Korea that leads the country’s hotel and resort culture. As more and more domestic and international tourists are visiting, it welcomes guests with quality services and f…
Milpark Education, a South African higher education provider, faced operational challenges in student support. Its legacy systems created data silos, slowing down student interactions. In collaboration with Enterprisecloud, Milpark Education implemented Micros…
Artificial intelligence is currently transforming entire sectors and industries. And in the area of education, AI is also ushering in a host of potential new applications that are asking to be researched, tested, and implemented. Since October 2023, IU Interna…
For an international company, seamless operations hinge on ensuring that the entire workforce can quickly access the internal store of information and know-how. That’s why Nagel-Group now relies on NagelGPT. Employees can pose their questions—currently on the…