5,131 results for stories

customers.microsoft.com/en-us/story/1783172439597920946-absa-github-copilot-banking-and-capital-markets-en-south-africa

Absa experiments with Microsoft Copilot, boosting efficiency and customer engage…

The Absa Group, one of Africa's largest financial institutions, has made great headway in embracing generative AI initiatives by adopting Microsoft Copilot to enhance operational efficiency and customer engagement across multiple business areas. Using this AI-…

customers.microsoft.com/en-us/story/1715820133841482699-ally-azure-banking-en-united-states

Ally Financial empowers customer service associates to focus on human engagement…

Digital financial services firm Ally Financial (Ally) is using Microsoft Azure and Azure OpenAI Service to reduce manual tasks for its customer service associates, freeing up time for them to engage with customers. Ally is committed to delivering a seamless cu…

customers.microsoft.com/en-us/story/1805346719014513003-xavier-college-dynamics-365-customer-insights-higher-education-en-australia

Xavier College begins a process of modernising its student information systems o…

Xavier College was grappling with disparate legacy systems and data fragmentation, which hindered staff from accessing information. As part of its digital transformation, the school has implemented Microsoft Dynamics 365 to consolidate data, streamline process…

customers.microsoft.com/en-us/story/1709539049606899869-pacific-gas-and-electric-microsoft-power-apps-energy-usa

Pacific Gas & Electric saves millions each year by automating business processes…

Pacific Gas and Electric Company (PG&E) is one of the largest combined natural gas and electric energy companies in the United States. The company has enabled over 4,300 Power Platform makers through its Digital Productivity Center of Excellence, and creat…

customers.microsoft.com/en-us/story/1804624062321190625-lotte-hotels-and-resorts-azure-ai-studio-travel-and-transportation-en-korea

Hotelier becomes a citizen developer, building a smart work culture based on Pow…

Lotte Hotels & Resorts, including Signiel, is the largest hotel and resort company in Korea that leads the country’s hotel and resort culture. As more and more domestic and international tourists are visiting, it welcomes guests with quality services and f…

customers.microsoft.com/en-us/story/1794371049083171324-milpark-education-dynamics-365-customer-service-higher-education-en-south-africa

Milpark Education transforms student support with Dynamics 365 and Microsoft’s D…

Milpark Education, a South African higher education provider, faced operational challenges in student support. Its legacy systems created data silos, slowing down student interactions. In collaboration with Enterprisecloud, Milpark Education implemented Micros…