PKO Leasing saves 550 hours each month with Dynamics 365 Contact Center, an AI t…
Rabobank streamlines and personalizes customer support with AI powered virtual a…
Rabobank, a multinational banking institution headquartered in the Netherlands, has a long history of cooperation, innovation, and people-centered solutions. As part of its mission to grow a better world together, Rabobank aspires to “conversational banking,”…
Lloyds Banking Group enhances the customer experience with Microsoft Power Apps…
Trusting Social revolutionizes customer experience in the financial sector with…
For over a decade, Trusting Social has championed the deployment of cutting-edge data science for financial inclusion. It enables banks to lend to the underserved, working with over 130 financial institutions across Asia. To this end, Trusting Social has built…
NFU Mutual: Revolutionizing customer engagement with Copilot for Sales and Dynam…
AI assistant for more personal wealth management: Van Lanschot Kempen uses Copil…
When preserving and creating wealth for our clients, it’s essential to establish a personal connection. That is the only way the client will trust the advisor, and the advisor can understand the client’s needs. This is particularly true when it comes to financ…
MONETA Money Bank enhances customer care with NTT Czech Republic solution and Fe…
Is your credit card blocked? No worries; MONETA Money Bank’s voicebot, Tom, can take care of it in 96 seconds. MONETA Money Bank, a leader in the Czech Republic's banking sector, has revolutionized the way it interacts with its 1.5 million customers. Customer…
UBS and Microsoft unite: Co-creating the future of banking with Azure AI | Micro…
Milliman is enabling self-service actuarial modeling with Microsoft Fabric | Mic…
Milliman wants to empower its clients to understand the risks facing their business more quickly and how to best mitigate those risks. Milliman’s journey with Microsoft Fabric began during the private preview, allowing Milliman to take a considered, step-by-st…
'Copilot, not autopilot': How Nationwide is boosting award-winning customer serv…
Bradesco achieves +80% resolution rate integrating Azure generative AI into BIA…
Capitec Bank employees save more than 1 hour per week with Microsoft 365 Copilot…
AP Pension revolutionizes its data governance and analytics with Microsoft Fabri…
AP Pension is redefining its insights with Microsoft Fabric to streamline data management and perform intricate data analytics.
Commercial Bank of Dubai: innovating a future proof banking platform with Micros…
Commercial Bank of Dubai (CBD) quadrupled its client base in the last four years, necessitating a future-proof banking platform. Using Microsoft Azure, CBD upgraded its application infrastructure, improving transaction security and speed. Individual customers…
Datasite automates M&A and speeds redaction by 80%, saving customers valuable ti…
Mergers and acquisitions (M&A) take a lot of work and attention to detail. Datasite helps guide its customers through the complex processes, including steps to redact highly sensitive data before a deal is final. The company wanted to automate and streamli…
Investec yields high productivity returns with Microsoft Copilot for Sales | Mic…
From its founding in Johannesburg in 1974 as a small finance company to the international bank and wealth manager it is today, Investec has always believed that strong partnerships and understanding are essential to creating enduring worth for its clients. Wit…
First National Bank enhances customer communications with Microsoft Copilot for…
First National Bank (FNB) is a division of FirstRand Bank Limited, the largest listed financial institution by market capitalization in Africa. Founded in 1838, FNB offers personal, private, business, commercial, and corporate banking services to 10 million co…
HYPE makes finance easier with Dynamics 365 | Microsoft Customer Stories
Groupama envisions mutual AI with generative AI and Azure OpenAI Service | Micro…
For over 100 years, the Groupama Group has been focusing on timeless humanist values to enable as many people as possible to build their lives with confidence. It relies on communities based on mutual assistance, that are human and close to people, optimistic…
The University of Sydney utilizes the power of Azure OpenAI to allow professors…
For over 170 years, the University of Sydney (UofS) has set the standard for excellence in research and teaching. The university decided to explore generative AI as part of their forward-focused mission, seeing it as an opportunity to enhance teaching practice…