healow evolves healthcare provider and patient engagement with Azure AI Foundry…
The district of Gamle Oslo in the Norwegian capital of Oslo is always looking to provide better services to residents by directing its resources intelligently and efficiently. However, the district lacked a unified window into its multiple sets of collected da…
The South Australia Department for Education, in partnership with Microsoft, launched 'EdChat,' a generative AI-powered educational chatbot, to safely incorporate AI technology into classrooms. This initiative aimed to harness the transformative potential of A…
With 6.6 million retail and business banking customers, Virgin Money is on a mission to make you “happier about money”. One way in which the brand innovates to deliver exceptional customer experiences is through its award-winning virtual assistant, built using…
More than providing electricity and water, Dubai Electricity and Water Authority (DEWA) enhances the lifestyle of over 1.2 million customers through innovative technology. DEWA has always been an early adopter of technology, creating customer-focused solutions…
The forward-thinking City of Kelowna always looks for ways to deliver greater benefits to its citizens without increasing costs for them. Now that cognitive search technology and conversational AI are available, the city aims to use them in support of its 311…
Zavarovalnica Triglav is reimagining insurance workflows in Slovenia. By implementing Microsoft Dynamics 365 and Azure OpenAI Service, the insurer streamlined its operations with automated responses and smart rerouting of customer enquiries. The company also g…
Security and compliance are top priorities for financial services companies handling billions of dollars in customer assets. When the financial planning firm Visionary Wealth Advisors needed to balance compliance supervision with innovative ways to meet custom…