news.ycombinator.com• Oct 20, 2022• 1 min read
Ask HN: What CRM do you use?Our product is starting to get traction, and we (co-founder and myself) are receiving more communications than we're used to.Challenges we're facing:- High volume of messages, that keeps growing- Various channels: personal/brand emails, contact form, LinkedIn- No efficient workflow to share comments about the messages, eg we forward emails to each other with some notes but that's not scalableI believe a CRM tool would help us, but I'm not sure what to choose.I hear Hubspot is a popular choice, but it doesn't look like it handles LinkedIn incoming messages out of the box, which is a must for us.