HYPE makes finance easier with Dynamics 365 | Microsoft Customer Stories
Absa experiments with Microsoft Copilot, boosting efficiency and customer engage…
The Absa Group, one of Africa's largest financial institutions, has made great headway in embracing generative AI initiatives by adopting Microsoft Copilot to enhance operational efficiency and customer engagement across multiple business areas. Using this AI-…
Aditya Birla Capital brings down generative AI operating costs by 40% with Azure…
DTEK’s YASNO boosts customer service with Microsoft Azure OpenAI, reducing inqui…
Aydem Energy manages multiple-fold seasonal call surges with an Azure OpenAI-pow…
Ally Financial empowers customer service associates to focus on human engagement…
Digital financial services firm Ally Financial (Ally) is using Microsoft Azure and Azure OpenAI Service to reduce manual tasks for its customer service associates, freeing up time for them to engage with customers. Ally is committed to delivering a seamless cu…
Hotelier becomes a citizen developer, building a smart work culture based on Pow…
Lotte Hotels & Resorts, including Signiel, is the largest hotel and resort company in Korea that leads the country’s hotel and resort culture. As more and more domestic and international tourists are visiting, it welcomes guests with quality services and f…
The Rider Firm gets new efficiencies with Copilot, helping better serve their ri…
Textron Aviation enhances maintenance efficiency with Azure AI | Microsoft Custo…
Sensei consolidates solutions, automates workflows, and improves security with M…
IU revolutionizes learning for its students with the AI study buddy Syntea and A…
Artificial intelligence is currently transforming entire sectors and industries. And in the area of education, AI is also ushering in a host of potential new applications that are asking to be researched, tested, and implemented. Since October 2023, IU Interna…
Works agreements and contracts: Nagel-Group uses Azure OpenAI Service to help em…
For an international company, seamless operations hinge on ensuring that the entire workforce can quickly access the internal store of information and know-how. That’s why Nagel-Group now relies on NagelGPT. Employees can pose their questions—currently on the…
How Virgin Atlantic is flying higher with Copilot
Virgin Atlantic's early adoption of Copilot for Microsoft 365 and GitHub Copilot is already delivering real business benefits, including productivity improvements, new ways of working, and a sense of excitement throughout the team.
O2 Czech Republic boosts productivity and streamlines meetings with Microsoft Co…
O2 Czech Republic is leading the way in workplace productivity and communication dynamics. With its early adoption of Microsoft Copilot for Microsoft 365, O2 has seen a significant decrease in time spent on administrative tasks. Instead of manually drafting me…
Amadeus empowers its teams to focus their time and skills on value-added tasks w…
As a company providing solutions to the tourism and hospitality industry, Amadeus operates in 190 countries. Created in 1987 by four European airlines, Amadeus has expanded its reach beyond flight booking, into a diverse range of travel solutions. Today, it is…
A secure and compliant version of ChatGPT: Otto Group builds its own in-house AI…
Efficient knowledge management is crucial for the success of any company—no matter whether the goal is to develop new products or provide the information necessary to ensure good customer service. In the past, Otto Group relied on a number of different tools s…
Canadian Tire Corporation uses Azure AI services to boost employee productivity…
HEINEKEN connects employees with information across the company using Azure AI s…
HEINEKEN wants to explore the capabilities of AI across the organization in a way that builds on past experience and takes advantage of the latest developments. The company has begun using Azure OpenAI Service and its built-in ChatGPT capabilities to build cha…
McDonald’s China transforms its operations, elevates service levels with Azure A…
To help employees stay at the forefront of business innovation while opening nearly 1,000 new locations per year, McDonald’s China decided to use AI to elevate all levels of customer service, quality, and operational excellence. In partnership with Microsoft,…
Visier achieves performance improvements of up to five times using Azure OpenAI…
Visier wants to help businesses maximize the impact of their people. The company set out to create a conversational AI experience that delivers workforce analytics and actionable insights in a highly secure, reliable, enterprise context. Meet Vee, Visier’s gen…